Effective Date: March 14, 2025
Last Updated: March 14, 2025

At Nexa Carts, we aim for fast and reliable shipping with an easy return process.

1. Shipping Policy

  • Orders are processed within 2-5 business days.
  • Delivery is available in [Insert Locations]. Contact us for shipping outside these areas.
  • Shipping charges vary based on order amount and location.

2. Order Tracking

  • A tracking number will be sent via email once your order is shipped.

3. Return Policy

  • Eligibility:
    • Unused and unopened toys can be returned within 7 days.
    • Defective or damaged items must be reported within 48 hours with images.
  • Refunds:
    • Refunds will be processed within 5-10 business days after item inspection.

For assistance, email us at contact@nexacarts.com.